Returns Policy

In the unlikely event that you are unhappy with the goods received, we will offer a full refund of the items you are returning. The item must be returned within 30 days of the purchase. You will be issued with a full refund of that item once we receive the product back. Return shipping will be at buyers’ expense. Returns must be in their original, resalable condition and packaging.

If you need to change or cancel an order, please contact our customer service team who will advise you on the next steps. If you are to cancel an order before it has left our warehouse, we will provide a full refund.

In the instance of an unlikely event occurring which prevents us from fulfilling your order at no fault of your own, a full refund will be issued.

Full refunds including shipping are available in the instance of major faults or defects in compliance with Australian Consumer Law.

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Koala Cards by Koala Publishing

Our products in every home