100% Australian Owned & Operated For Over 30 Years

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Frequently Asked Questions


Most of our cards are 115mm wide x 170mm high. There are a few exceptions such as our square cards (114mm x 114mm) and gift cards (85mm wide x 115mm high).

Yes, all of our cards include envelopes – most cards include a standard white envelope.

There is no minimum order. However, any orders less than $10 incur a $5 shipping and handling cost.


Our cards are dispatched from our warehouse on the Central Coast, NSW Australia.  

We ship with Australia Post.

Currently, we only ship domestically within Australia. However, we are hoping to launch international shipping later this year – stay tuned!

Standard Postage and handling is $5 on orders under $10.

For orders over $10, postage is included at no additional cost.


Yes. There is an option to add express shipping to your order at an additional cost of $7.90.


The item must be returned within 30 days of the purchase. You will be issued with a full refund once we receive the product back. Return shipping will be at buyers expense. Returns must be in their original, resalable condition and packaging.


Our payment options include Credit Card and PayPal.

You can contact us via Phone, Email and Social Media. All of our contact information can be found here.

We love to collaborate with different artists and would love to see your art submission. Reach out at submissions@koalacards.com.au